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What Impression are you Making? Tips for Being a Better Role Model

When it comes to being a positive role model, the old adage, “Actions speak louder than words,” rings true. Sometimes it is what you don’t say that has the strongest impact; though don’t let this discredit the verbal messages you send. As a leader, your ability to...

6 Tips for Re-Examining Your Phone Skills

Communication in the workplace can take many forms. Sometimes sending a concise email will suffice, while other times talking to the person face-to-face or making a phone call is necessary. When on the phone, how you convey your message is very important. The listener...

What IS Executive Presence and Why Does it Matter?

Executive presence means looking like a leader by the way you think and the way you act. How you ‘show up.’ Recognizing that you are tasked with moving beyond day-to-day responsibilities and taking things to the next level. What you’re thinking about, what you’re...