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How to Tailor Your Message Based on Method of Communication

With advances in technology, it is easier than ever to shoot off a quick email or call someone on their cell phone. We also have the ability to check email and voice mail practically anywhere. But sometimes the easiest method is not always the best method. There are...

6 Tips for Re-Examining Your Phone Skills

Communication in the workplace can take many forms. Sometimes sending a concise email will suffice, while other times talking to the person face-to-face or making a phone call is necessary. When on the phone, how you convey your message is very important. The listener...