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Dealing with Demanding People Without Losing Your Cool

Personal interactions are a major component of business. Leaders spend a lot of time talking to executives, colleagues, clients, stakeholders, vendors, and more. Inevitably you will run into demanding people that will make things more challenging. If not handled...

Strategies for Resolving Client Problems While Building Trust

Business is all about relationships. This includes both internally and externally. When problems arise, effective communication becomes even more critical to help mitigate a situation. Approaching problems in a strategic way can help to forge stronger relationships...