Conflict in the workplace from time to time is inevitable. You may have your department running smoothly, but eventually personalities or ideas will clash causing conflict. One of the worst…
Posts TaggedCommunication Skills
Understanding Common Causes of Conflict
A business is a melting pot of different personalities and responsibilities. Each person plays a role in the company’s operations. While these differences can lead to more innovative ideas and…
Motivating Staff to Enhance Engagement and Job Satisfaction
You may have a team bursting with potential at your fingertips, but if you don’t know how to keep them engaged or make them feel valued, you are missing a…
Is your Feedback Constructive or Could it be Improved?
Delivering constructive feedback should be part of your daily routine as a leader. If it’s not, therein lies part of the problem. More than 50 percent of performance problems are…
Practice Makes Perfect: Preparing for your Presentation
You’ve collaborated with your client and put together a stellar presentation. It takes into account your audience, the intended message, and the desired takeaway. It involves some interaction and engagement…
Why Audience Matters When Giving a Presentation and How to Tailor Your Approach
The audience is one of the most important parts of any presentation. Without it, you are talking to yourself. Leaders want to make sure that they are attuned to the…
5 Ways to Improve your Presentation
Standing in front of a group – whether they’re colleagues or strangers – can make anyone feel slightly nervous. When giving a speech or presentation, however, you want to emit…
Managing Your Fears to Master Public Speaking
Public speaking – whether in front of 10 people or 1,000 people – can cause nervousness and fear in many. Regardless of how many times you have done it before,…
Dealing with Demanding People Without Losing Your Cool
Personal interactions are a major component of business. Leaders spend a lot of time talking to executives, colleagues, clients, stakeholders, vendors, and more. Inevitably you will run into demanding people…
Strategies for Resolving Client Problems While Building Trust
Business is all about relationships. This includes both internally and externally. When problems arise, effective communication becomes even more critical to help mitigate a situation. Approaching problems in a strategic…