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Addressing Challenges and Solving Problems: A 4-Step Approach

Each and every day, we are faced with at least one challenge—and that is probably on what many of us might consider a “light” day.  Sometimes you call it challenges, other times problems.  Whatever you call them, the idea of facing problems can be scary, but it gets...

Essential Strategies for Managing Up…And Managing Down

Leaders today are often caught in between leading and managing the employees they are responsible for and remaining accountable to their supervisor and higher ups.  Holding the capability of both managing up and managing down is a skill. I have found many executives...

Interviewing Do’s and Don’ts: A Hiring Manager’s Guide

Interviewing is a sensitive area of business—and it can be stressful for hiring managers as well as job seekers.  As an interviewer, it’s important to keep in mind that you must both provide information to the job seeker about the open position and also gather it.  A...

Emails: 10 Essential Do’s and 10 Hazardous Don’ts

Depending on which study you read, U.S. employees spend 25-90% of their workday reading and writing emails. Your ability to do so, in a positive manner, reflects not only your competence, but also your knowledge, effectiveness, personality, assertiveness, writing...

Diversity in the Workplace: Promoting Women’s Equality

Women’s equality has been slowly improving since 1965 when the EEOC was created and it became illegal to treat women differently at work. A diverse workplace has consistently been shown to be more productive and profitable. Steps that can promote equality in the...